Frequently Asked Questions

Everything you need to know about your Silverstone Store gear.

How long does shipping take for sports equipment?

Standard shipping typically takes 3-5 business days. For oversized equipment or gym machinery, delivery may take 7-10 business days depending on your location.

What is your return policy for athletic apparel?

We offer a 30-day return policy for all unworn apparel with original tags attached. Please note that for hygiene reasons, undergarments and swimwear cannot be returned.

Do you offer warranties on professional gear?

Yes, all professional-grade equipment sold at Silverstone Store comes with a minimum 1-year manufacturer warranty covering defects in materials and workmanship.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.

Can I cancel or modify my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.